Applied Lean Leadership Workshop - Home Page Auburn University
Applied Lean Leadership Workshop

Applied Lean Leadership Workshop

December 11, Athens, Alabama

If you have questions, please email Tai Boos at


Over 70% of organizations have attempted to implement a continuous improvement program, with less than 25% achieving success. Research indicates the two primary reasons are lack of management support and failure to tie CI activities to financial results. A lean management system helps leaders create a process focused culture based on communication and accountability. A typical lean management system includes process monitoring, trend analysis, accountability systems, and suggestion systems linked throughout the organization with visual communication. For over ten years, Steelcase has used a Lean Management System to create process focus and accountability. The book "Creating a Lean Culture" by David Mann documents Steelcase's system. This event will offer participants the opportunity to learn about Lean Management Systems in a classroom environment, then move to the factory floor to see the principles in action.

The tour will include:

  • Plant Tour
  • Daily Status Review Meeting
  • Accountability Board Process
  • A3’s
  • Leader Standard Work
  • Quick Kaizen


Tuesday December 11, 2018

Time Topic
8:30am - 9:00am Welcome, facility overview & safety briefing
9:00am - 11:00am Plant tour: Daily status review meeting, accountability board process, A3s, leader standard work, 5S, visuals, office processes
11:00am -11:30am Reflection and Q&A
11:30am - 12:00pm Lunch
12:15pm - 12:30pm Visual metrics
12:30pm - 1:00pm Leader standard work
1:00pm - 1:15pm Gemba walk
1:15pm - 2:15pm Problem solving
2:15pm - 2:30pm Idea Cards
2:30pm - 2:45pm Planning & PDCA
2:45pm - 3:00pm Accountability board & daily status review

Creating a Lean Management System (LMS)

Leading and Sustaining Lean involves a framework of strategic alignment, disciplined culture and operational transparency. The Lean Management System is comprised of elements including process metrics, leader standard work, A3 problem solving, accountability boards, suggestion systems and Gemba walks. This training is designed to teach a disciplined process to foster a problem-solving culture, to build accountability and to reinforce PDCA thinking and management.

Learning Points:

  • Understand the elements of a Lean Management System
  • Learn Steelcase's techniques for making problems visible and creating a problem solving culture
  • See the connection between visual systems, problem solving, accountability methods, and leader standard work.
  • See examples of Leader Standard Work, process audits, suggestion systems, problem solving, and accountability systems.

Presenter: David Hicks
David Hicks collaborates with companies to achieve cost, quality and delivery results. He focuses on improving business and production processes by developing Leaders utilizing Lean techniques to relentlessly solve problems. He is a Registered Professional Engineer with more than 30 years of experience in manufacturing, quality & statistics, training, test engineering, plant management, and research & development. He is a proven leader in the automotive and metal industries with a successful record of building participatory management teams and bottom line contributions. He gives back to the Lean community as a volunteer with ASQ’s Lean Enterprise Division and as a Reviewer for the AME/ASQ/Shingo/SME Lean Bronze Certification. He is also a Certified Training Within Industry Instructor.


For more information about this course Contact:

Tai Boos; 1.334.844.3890;